Wednesday, December 17, 2014

How To Get Replacement Blu-Ray Discs For Batman '66: The Complete TV Series

If you're a Batman Fan like me and purchased Batman: The Complete Television Series on Blu-Ray or DVD, you undoubtedly noticed the defects in the product instantly. Namely, missing narration from Executive Producer William Doziers voice over as Desmond Doomsday in the pilot episode, the majority of the next weeks villain bumpers, and the missing scene from the Marsha, Queen of Diamonds, episode and were also left wondering...Has Warner Brothers dropped the ball? Is this our just deserts after waiting so long for our beloved series to come to DVD? Will we ever be able to really get the complete television series?

Fear not citizens! Warner Brothers has begun to get back to inquiring purchasers of the series with instructions on how to acquire replacement discs with corrections to the aforementioned defects and then some. So, here's the Bat Skinny on what to do and what they are offering:

If you haven’t done so already, you must register at www.shipment-service.com/batman66 and provide complete contact and shipping information for the replacement program for specific discs within Batman: The Complete Television Series on Blu-Ray and DVD.

The information provided will allow us to quickly service your needs upon availability; for Blu-ray sets - discs 1 and 5 will be replaced; and for DVD sets - discs 1 and 8. You will need the UPC / barcode number from the box set to complete your request.

So, if you haven't already, request your replacement copies and watch Batman as it was meant to be...Complete.

Here's the original press release regarding the problems and the fixes:

Warner Bros. Home Entertainment (WBHE) will provide fans with replacement discs and digital repairs to the few minor technical issues identified in its recent release of Batman: The Complete Television Series.

Amounting to less than five minutes of footage within the 50-plus hours of entertainment, the issues encompass one 60-second dropped scene in the episode entitled “Marsha’s Scheme of Diamonds”; a brief piece of rarely-heard William Dozier narration that originally opened the pilot episode, “Hi Diddle Riddle”; and an assembly of villain tags from the end of assorted episodes.

“The restoration process of this footage – spanning 48 years and two major studios – has been a super heroic task, and we deeply regret even the smallest of glitches occurring in that process,” said Rosemary Markson, Senior Vice President, TV Brand Management & Retail Marketing, Warner Bros. Home Entertainment. “We recognize our obligation to the fans of this landmark series, and we have worked diligently to identify all issues and provide resolutions as quickly as possible.”

To resolve these issues for consumers purchasing Batman: The Complete Television Series, WBHE will make available complete replacement discs for the discs that originally included the episodes “Marsha’s Scheme of Diamonds” and “Hi Diddle Riddle.” The villain tags will be re-issued as an assembled string on one of the aforementioned discs and, as an added bonus, WBHE has acquired rights and legal clearances to both a Bat-vehicle teaser that originally aired as part of the second season-opening “Shoot A Crooked Arrow” episode, and one of the original promotional tags that aired on the original showing of the “The Duo Defy” episode. Additionally, all fixes will be made to all Digital HD versions of Batman: The Complete Television Series.

To obtain the replacement discs, consumers who have purchased Batman: The Complete Television Series are directed to http://www.warnerbros.com/help/customer-service.

Worldwide demand for the Limited Edition box set of Batman: The Complete Television Series has been tremendous, resulting in widespread retailer sellouts and rapidly dwindling inventories heading into the holiday season. To fulfill consumer interest, Warner Bros. Home Entertainment has announced a new streamlined Blu-ray™ box set that includes all 120 episodes and matching enhanced content from the limited edition set, but without the added premium items or Digital HD copy. Purchasers of this set will also need to utilize the customer service website to obtain replacement discs.

(via The 1966 Batman Massage Board)

About the author: John Sholtz is an avid toy collector and the interim editor of the Batcave Toy Room due to the abrupt death of Bruce Wayne. Learn more about him here and connect with him on Twitter at, Facebook, Google+ and Linkedin.

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